Terms of Service

1. The Service

Lofenta is a cloud deployment platform that allows developers to build, deploy, and manage containerised applications connected to GitHub repositories. The Service includes the web dashboard at lofenta.com, the Lofenta CLI, API access, and any related tooling provided by TAKEHOST OÜ.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. Where reasonably possible, we will provide advance notice of significant changes.

2. Eligibility and Account Registration

You must be at least 16 years old to use the Service. By creating an account you confirm that the information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You may not share your account with others, create accounts using automated means, or register an account on behalf of another person without their explicit authorisation.

3. Acceptable Use

You agree not to use the Service to:

• Host or distribute malware, ransomware, spyware, or any malicious code.
• Conduct phishing, spam, or unsolicited bulk email campaigns.
• Perform denial-of-service attacks, port scanning, or other network intrusion attempts against any system.
• Host content that is illegal under applicable law, including United States law and the law of Estonia and the European Union.
• Infringe any intellectual property right, including distributing pirated software or copyrighted content without authorisation.
• Mine cryptocurrency without explicit disclosure to and consent of all affected parties.
• Circumvent or attempt to circumvent any usage limits, rate limits, or access controls.
• Resell or sublicense access to the Service without a separate written agreement with TAKEHOST OÜ.

We reserve the right to suspend or terminate any account that violates this Acceptable Use Policy without prior notice, and to report violations to the appropriate authorities.

3a. Malicious Content and Attacks on Our Infrastructure

You may not use the Service to upload, deploy, execute, or otherwise introduce any content whose purpose is to compromise, damage, exfiltrate from, or otherwise harm the Lofenta infrastructure or any system, account, or data belonging to TAKEHOST OÜ or another user. This applies to every form of content the Service accepts, including but not limited to source code, build artefacts, container images, configuration files, environment variables, database dumps, and uploaded assets.

We screen uploads and deployments automatically. A first detected offence results in a written warning. Any subsequent detected offence results in immediate account termination, revocation of all active sessions, and may be reported to the appropriate authorities.

If you believe your account has been flagged in error, contact [email protected] for human review.

3b. Dedicated IP Addresses

When you rent a dedicated IP address, you are responsible for the traffic that originates from and is directed at it. If your application draws sustained attacks, DDoS, or other abusive traffic to your dedicated IP through negligence or insecure configuration on your side, and that traffic threatens the stability of the shared node or other customers, we reserve the right to revoke the dedicated IP to protect the rest of the platform. Where circumstances allow, we will warn you in advance and give you a chance to remediate before we act. In an active incident that endangers other customers, we may act first and notify you immediately after.

Bring-your-own-IP customers are subject to the same policy, with one difference. Because the address space belongs to you, we do not revoke it. Instead, if abusive or attack traffic on your announced prefix threatens the shared node or other customers, we will warn you and you will have two weeks from that warning to resolve the issue. If it is not resolved within that window, we will suspend the BGP session and stop announcing your prefix from our network. In an active incident that endangers other customers, we may suspend the announcement sooner and notify you immediately after.

4. Plans, Billing, and Payments

Lofenta offers both a free Hobby plan and paid plans. Paid plans are billed on a monthly or annual basis in advance. Prices are displayed in EUR and exclusive of taxes where applicable. TAKEHOST OÜ is not registered for VAT, so no VAT is added to prices. If VAT becomes chargeable, applicable VAT will be shown at checkout.

You authorise us to charge your selected payment method for the applicable fees at each billing cycle. Failure to pay may result in suspension or termination of your account. All fees are non-refundable except where required by applicable law or as stated in our refund policy.

We may change pricing at any time. For existing paid plans, price changes take effect at the next billing cycle following 30 days' written notice.

5. Build Minutes and Usage Limits

Each plan includes a monthly allocation of build minutes and service limits as described on the Pricing page. Build minutes are consumed during the install and build steps of a deployment. Unused minutes do not roll over between calendar months.

If you exceed your plan limits, the Service may queue or refuse additional deployments until the next billing period. We will make reasonable efforts to notify you before limits are reached.

6. Your Content

You retain all ownership rights to the code, data, and content you deploy through the Service ("Your Content"). By using the Service, you grant TAKEHOST OÜ a limited, non-exclusive, royalty-free licence to host, store, process, and transmit Your Content solely to the extent necessary to provide the Service to you.

You are solely responsible for ensuring that Your Content complies with all applicable laws and does not infringe the rights of any third party. TAKEHOST OÜ does not review Your Content and has no obligation to do so.

7. Intellectual Property

All intellectual property rights in the Service, including the Lofenta brand, software, APIs, documentation, and platform design, are owned by TAKEHOST OÜ or its licensors. Nothing in these Terms grants you any rights to our intellectual property beyond the limited right to use the Service as described herein.

You must not reverse engineer, decompile, copy, or create derivative works of any part of the Service except where permitted by applicable law.

8. Confidentiality and Security

We implement industry-standard technical and organisational measures to protect the security and confidentiality of your data, including AES-256 encryption for stored environment variables and TLS 1.2+ for all data in transit. However, no system is completely secure, and we cannot guarantee absolute security.

If you become aware of any security vulnerability or incident affecting the Service, please notify us immediately at [email protected].

9. Third-Party Services

The Service integrates with third-party services including GitHub (for repository access) and payment processors. Your use of those services is governed by their own terms and privacy policies. TAKEHOST OÜ is not responsible for the actions or content of any third-party service.

10. Uptime and Service Levels

We aim to provide a reliable Service but do not guarantee any specific uptime or availability. Planned maintenance will be announced where reasonably practicable. We are not liable for losses resulting from Service unavailability, including but not limited to downtime caused by infrastructure failures, third-party outages, or force majeure events.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. TAKEHOST OÜ does not warrant that the Service will be error-free or that defects will be corrected.

12. Limitation of Liability

To the maximum extent permitted by applicable law, TAKEHOST OÜ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or in connection with your use of the Service, even if advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising from or related to the Service shall not exceed the greater of (a) EUR 100 or (b) the amount you paid to TAKEHOST OÜ in the three months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable consumer protection law, including EU consumer protection law where it applies to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless TAKEHOST OÜ and its officers, employees, and agents from and against any claims, damages, or expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) Your Content; (c) your breach of these Terms; or (d) your violation of any applicable law or third-party rights.

14. Termination

You may close your account at any time from the dashboard settings page. Upon termination, your right to use the Service ceases immediately. We may retain certain data for a limited period as required by applicable law or legitimate business purposes.

We may suspend or terminate your account at any time if you breach these Terms, with or without notice, depending on the severity of the breach. We will make reasonable efforts to notify you unless doing so would compromise security or is prohibited by law.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Estonia, without regard to conflict-of-law rules. Any dispute arising from or relating to these Terms shall first be subject to good-faith negotiation between the parties for a period of 30 days.

If the dispute cannot be resolved by negotiation, it shall be submitted to the exclusive jurisdiction of the competent courts of Tallinn, Estonia. If you are a consumer located in an EU member state, mandatory consumer protections of your country of residence remain unaffected, and you may also have the right to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page and, for material changes, notify you by email or via an in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

17. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right. These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and TAKEHOST OÜ regarding the Service.

18. Contact

For questions or concerns about these Terms, please contact us at:

TAKEHOST OÜ
17524902
Tornimäe tn 5, Kesklinna linnaosa, Tallinn, Harju maakond, Estonia
Registration details are published on the Imprint page.
[email protected]