Platform
Dedicated IP
A dedicated IP gives your project a fixed outbound IPv4 address. Every connection your app makes to the outside world leaves from that one IP, so partners can allowlist it for their APIs, external databases, and firewalled webhooks. Available on the Developer plan and up.
What it is
A dedicated IP is transparent egress, not a proxy. Your app makes connections exactly as it normally would, but all outbound traffic leaves from the fixed IPv4 assigned to your project rather than a shared address. The dedicated IP is the real source IP visible to the other side of every connection.
- One IP per project. Each project that needs a fixed outbound address gets its own dedicated IPv4.
- Tied to the server. The IP comes from the address pool of the server your project runs on. If you move the project to a different server, the IP changes.
- All outbound traffic, not just HTTP. TCP and UDP connections made by your app all leave from the dedicated IP.
How to add one
Open the project, find the Tools row, and open Add-ons. If a dedicated IP is available on your server, buy it from there. The price is €1 per month, prorated, so you only pay for the part of the month you use it.
If the server your project runs on has no free addresses, the dedicated IP option shows as unavailable. Lofenta does not sell capacity it cannot deliver. Try again later as the fleet grows, or contact support if you need one urgently.
Abuse policy
When you rent a dedicated IP, you are responsible for the traffic it attracts. If your application draws sustained attacks or DDoS traffic to the IP through negligence or insecure configuration, and that traffic threatens the stability of the shared server or other customers on it, Lofenta may revoke the IP to protect the platform.
Warning first, where possible
Where circumstances allow, you will receive a warning and a chance to remediate before any action is taken. In an active incident that endangers other customers, Lofenta may act first and notify you immediately after.
A dedicated IP does not place you outside the rules. Everyone on the platform is subject to the same acceptable use and abuse policy, on every plan. Renting a dedicated IP, bringing your own IP block, or being on the Enterprise plan does not exempt you from it. Enterprise customers can negotiate custom terms, but not an exemption from the rules that keep the rest of the platform safe.
BYOIP (bring your own IP block)
Team plan customers can request to bring their own IPv4 prefix. Lofenta announces the prefix for you so your projects egress from your own address space. Contact support to start the process.
- Same abuse policy, different remedy. Because the address block belongs to you, Lofenta cannot revoke it. If abusive or attack traffic on your prefix threatens the shared server or other customers, Lofenta will warn you. You then have two weeks from that warning to resolve the issue.
- What happens if it is not resolved. If the issue is not resolved within that window, Lofenta will suspend the BGP session and stop announcing your prefix from our network. In an active incident that endangers other customers, Lofenta may suspend the announcement sooner and notify you immediately after.
- Team plan required. BYOIP is only available on the Team plan. Enterprise customers can negotiate custom terms.